State Farm® Insurance Agent Kimberly Bergeron
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wendell Brooks
March 12, 2026
5
out of
5
rating by Wendell Brooks
"Franchesca is the best she stayed on the phone with me and stayed in contact me until everything was complete I was with state Farm in 1990 now I'm back for good"
We responded:
"Thank you so much for your wonderful review! We’re thrilled Franchesca could provide such attentive and thorough service. It’s great to welcome you back to State Farm and we truly appreciate your trust!"
Deborah Gauthier
March 12, 2026
5
out of
5
rating by Deborah Gauthier
"John Roberts was very informative about the coverage included with auto policy and walked me through the process step by step. He made me feel at ease throughout the change and as a senior citizen I appreciate the patience he projected."
We responded:
"Thank you so much for your kind review! We’re thrilled John Roberts could provide informative, patient, and thorough service while guiding you through your auto policy. We truly appreciate your trust and are glad he made the process easier for you!"
Gail Esteen
March 12, 2026
5
out of
5
rating by Gail Esteen
"I had the pleasure of dealing with John Robert who stayed on the phone with me while I was dealing with Geico who was not so nice , but John was excellent dealing with her. When we were finish with Geico John stayed on the phone with me and verified to make sure I understood what I needed to do."
We responded:
"Thank you so much for your kind review! We’re thrilled John Robert could provide patient, attentive, and supportive service while guiding you through the process. We truly appreciate your trust and are glad he could make the experience easier for you!"
Karla
March 3, 2026
5
out of
5
rating by Karla
"Anytime I need anything or have questions John Robert is always willing to help me. He is very professional and knowledgeable."
We responded:
"Thank you for the great review! We’re so glad John Robert is always there to help and provide professional, knowledgeable support. We appreciate your trust and are always here for your insurance needs!"
Scott Northrop
February 10, 2026
5
out of
5
rating by Scott Northrop
"Had a great time with state farm insurance john Roberts was very helpful and got me better coverage just all around better deal thanks again"
We responded:
"Thank you for your review! We’re pleased John Roberts provided knowledgeable service and helped you find better coverage at a great value. We appreciate your support!"
Darryl
January 22, 2026
5
out of
5
rating by Darryl
"Mr. John Roberts was very helpful."
We responded:
"Thank you so much for your review! We’re glad John Roberts was able to provide helpful service and assist you with your insurance needs."
Dwenda Charles
January 20, 2026
5
out of
5
rating by Dwenda Charles
"I spoke with Courtney. This young lady was so professional and engaged in every aspect of my issues. With patience she listened and carefully responded to each of my concerns. Times when I needed to vent she listened with no attitude at all but with understanding as one aspect of business the consumer does not get anymore. She helped me with options and education. I hung up with her feeling empowered and clear headed about my situation. I truly appreciate Courtney and I really would not want to be handled by anyone else. She is an asset and a great example of what customer service and business should be😊. She was amazing. I hung up with a smile and no headache. Thank you, Courtney."
We responded:
"Thank you for your review! We’re pleased to hear Courtney provided patient, knowledgeable, and professional service that helped you feel informed and confident. We appreciate your trust in our team."
Daryl Adams
January 15, 2026
5
out of
5
rating by Daryl Adams
"Thank you to the State Farm agency and I’ll like to give a 100% Big Big Thanks to John Robert for the great support and getting everything finalized. You are the best. Thank you again"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear John Robert provided great support and helped get everything finalized smoothly. We truly appreciate your trust in our State Farm agency!"
TAMARA RAYFORD
January 14, 2026
5
out of
5
rating by TAMARA RAYFORD
"JOHN ROBERTS WAS SO HELPFUL AND KNOWLEDGEABLE ON PROVIDING THE BEST OPTIONS WITH CAR INSURANCE...HE DID AN AWESOME JOB WITH EXPLAINING OUR OPTIONS AND ADDRESSING ANY QUESTIONS WE HAD...THANKS JOHN"
We responded:
"Thank you for the great feedback! John Robert will be thrilled to hear this. We’re glad he could help explain your car insurance options and answer all your questions!"
Buster
January 14, 2026
5
out of
5
rating by Buster
"Very nice and good"
We responded:
"Thank you for the kind feedback! We’re happy you had a positive experience with our team."
Emily Martinez
January 9, 2026
5
out of
5
rating by Emily Martinez
"Courtney provided exceptional customer service and was consistently professional, courteous, and attentive. She clearly explained policy details, answered my questions thoroughly, and ensured the process was smooth and efficient. John Robert was outstanding and went above and beyond to assist me. He took the time to review my situation in detail, offered clear guidance, and helped me tremendously in resolving my needs. Both Courtney and John Robert demonstrated a high level of professionalism and made what can often be a stressful process much easier. I sincerely appreciate their dedication and support."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that Courtney and John Robert provided such exceptional service and guidance throughout your experience. They truly go above and beyond to make insurance processes clear, smooth, and stress-free. Your kind words mean a lot, and we’re so grateful for your trust in our team!"
DOUGLAS FROEBA
January 9, 2026
5
out of
5
rating by DOUGLAS FROEBA
"Saved me money got more coverage no-brainer"
We responded:
"Thank you so much for your review! We’re thrilled to hear we could help you save money while getting more coverage. We truly appreciate your trust and are always here to help with your insurance needs!"
crisfontenot
January 5, 2026
5
out of
5
rating by crisfontenot
"John Robert Lawrence was great in helping figure out how to get the best coverage for the lowest price. I highly recommend him and his broker! Thank you"
We responded:
"Thank you for the great feedback! John Robert will be happy to hear this. We’re glad he could help you find the right coverage at a great price and appreciate your recommendation!"
Michael Lawrence
January 5, 2026
5
out of
5
rating by Michael Lawrence
"I had a great experience working with Kimberley’s team. John Robert was excellent, he spent extra time to answer some of the various questions on my home owners quote. It’s great y’all write policies in Texas now. I switched because State Farm offered a much lower storm deductible in Texas than the competitors."
We responded:
"Hi Michael, thank you so much for your kind review! We’re thrilled to hear that John Robert took the time to answer all your questions and provide excellent service. We’re glad you found our policies in Texas to be a great fit and that the lower storm deductible made a difference. We truly appreciate your trust and are always here to help with your insurance needs!"
Suleida Escobar
January 1, 2026
5
out of
5
rating by Suleida Escobar
"Franchesca is the best! She was so helpful and polite. I was looking for a better rate for my auto policy and she was able to get me a great offer. I appreciated how she went above and beyond for me."
We responded:
"Thank you for the wonderful review! We’re so glad to hear Franchesca was helpful and able to find you a great rate on your auto insurance. Going above and beyond for our customers is always our goal and we truly appreciate you taking the time to share your experience. We’re always here if you need us!"
Joyce Adams
December 28, 2025
5
out of
5
rating by Joyce Adams
"It was a pleasure talking with John Robert who was very knowledgeable about State Farm auto coverage. We appreciated his assistance and will refer others to him for their insurance needs."
We responded:
"Thank you for your kind words! We’re so glad John Robert could share his knowledge and assist you with your auto coverage. Your referrals mean the world to us!"
Leslie Foret
December 16, 2025
5
out of
5
rating by Leslie Foret
"My agent was awesome understood everything he explained to my me very nice guy"
We responded:
"Thank you for the great review! We’re so glad to hear that your agent took the time to clearly explain everything and provided such a friendly, positive experience. Making sure our customers feel comfortable, informed, and supported is always our goal. Your support means so much to us. We’re proud to serve you and our community with the dependable, neighborly service State Farm is known for. Thanks again for your kind words!"
Melvin pangan
December 5, 2025
5
out of
5
rating by Melvin pangan
"John Roberts did an awesome job"
We responded:
"Thank you for the kind words! We’re thrilled to hear that John provided excellent service. We’ll be sure to share your feedback with him!"
Cassy D
November 25, 2025
5
out of
5
rating by Cassy D
"John Robert has been an incredibly helpful agent. He took the time to understand what I needed, helped me save money, and went above and beyond every step of the way. I’m truly grateful for his dedication and exceptional service."
We responded:
"Thank you for your kind words! We’re thrilled to hear that John Robert was able to provide dedicated and helpful service while helping you save money. Your feedback means a lot to us, and we truly appreciate your trust in our team!"
Asia Maurer
November 11, 2025
5
out of
5
rating by Asia Maurer
"John Robert was great, saved us money and was very good at explaining everything! Me and my husband were glad to switch, took over $50 a month off of my husband's truck insurance from our old provider."
We responded:
"Thank you so much for the kind words! We're thrilled to hear that John Robert was able to help you and your husband save over $50 a month on your truck insurance. Providing excellent customer service and helping our customers find affordable auto insurance solutions is always our top priority. We're glad you made the switch to State Farm and appreciate your trust in our team!"
Milan Pittman
November 5, 2025
5
out of
5
rating by Milan Pittman
"John Robert was amazing and really helped me a lot with setting up my renters insurance for my new place as a first time renter!"
We responded:
"Thank you so much for the kind words and for trusting us with your renter’s insurance needs! We're thrilled to hear that John Robert was able to make your experience smooth and informative, especially as a first-time renter. Providing personalized support and helping our customers feel confident in their coverage is always our top priority. Welcome to your new place — and welcome to the State Farm family!"
Angie Watts
October 29, 2025
5
out of
5
rating by Angie Watts
"I was very satisfied with the service and the curtesy of Mr John Robert I was able to get my car insurance with a reasonable quote and fast that I will suggest my family member to switch to Kimberly Bergeron State Farm. Thank you so much."
We responded:
"Hi Angie, thank you so much for your kind words! We’re thrilled to hear that John Robert was able to help you get a reasonable car insurance quote. Your recommendation means a lot to us and we’d be honored to assist your family members as well. Thanks again for choosing Kimberly Bergeron State Farm — we’re always here whenever you need us!"
Randy Comardelle
October 23, 2025
5
out of
5
rating by Randy Comardelle
"Franchesca was great to work with on my new boat policy. She communicated with me on all things and was very knowledgeable. Very pleased with the service. Thanks."
We responded:
"Thank you for sharing your experience! We’re thrilled Franchesca and our team could provide knowledgeable and attentive service for your new boat policy. Our entire team takes pride in supporting our customers, and we truly appreciate you choosing our State Farm team!"
Tileasha Bossard
October 23, 2025
5
out of
5
rating by Tileasha Bossard
"My representative John Robert was THE BEST!! Very informative, patient, and courteous! He provided me with the best available rates and assured I understood my policies thoroughly."
We responded:
"Thank you for your wonderful review! We’re so glad John Robert and our team could provide informative, patient, and courteous service while helping you find the best rates. Our entire team takes pride in ensuring our customers fully understand their policies, and we truly appreciate you choosing our State Farm team!"
Jaden Mccarty
October 23, 2025
5
out of
5
rating by Jaden Mccarty
"John Robert’s was able to get me almost 300 a month off my insurance and helped throughout the whole transition process."
We responded:
"Thank you for sharing your experience! We’re thrilled John Robert and our team could help you save on your insurance and make the transition smooth. Our entire team takes pride in providing knowledgeable, supportive service, and we truly appreciate you choosing our State Farm team!"