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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LaKeisha Isom

April 15, 2025

5  out of  5
rating by LaKeisha Isom
"John Robert was very professional and accommodating to my insurance needs. The rates were reasonable and within my budget."
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Joe Bussey

April 14, 2025

5  out of  5
rating by Joe Bussey
"John Robert made my insurance shopping so easy. He even saved me money that I didn't know I could save. Highly recommend John."
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Magen Duet

April 12, 2025

5  out of  5
rating by Magen Duet
"John was amazing at getting everything I needed done for life insurance for my husband and I. He was able to answer any question I had. Thank you John for going above and beyond to help us. Highly recommend them."
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mikesha hagan

April 9, 2025

1  out of  5
rating by mikesha hagan
"Insurance agencies are a rip off. Francesca was a snob who was condescending and rude. Once you don’t have State Farm insurance they don’t care about anything. I’m being penalized because my son’s car motor was blown and I took too long to get it salvaged. Wouldn’t it have been nice once we told our INSURANCE AGENT that the car didn’t work that we needed to turn in the license plate????? How was I suppose to know what to do in this case???? This state and the agents that work here are a bust. Run away from Louisiana. Everything is high, especially the insurance rates!"
We responded:
"Mikesha, Thank you for taking the time to share your concerns. I would be more than happy to discuss this matter with you directly. We have provided all necessary documentation indicating that your son canceled the vehicle in 2023, stating that it was sold. According to Louisiana state law, it is essential to maintain insurance on your vehicle; therefore, if the insurance is canceled without the prior sale of the vehicle, the license plate must also be canceled. I understand that this situation may be frustrating, and I assure you that we did not anticipate any complications based on the information we received regarding the cancelation of the vehicle. If you would like to discuss this further, please feel free to reach out at your convenience. Thank you for your understanding. Best regards, Kimberly"
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wide back

April 8, 2025

5  out of  5
rating by wide back
"Kannon was super helpful and friendly. He made the process for getting renter’s insurance by far the least annoying aspect of getting an apartment. Overall great experience."
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear that Kannon was super helpful and friendly, making the process of getting renter's insurance smooth and hassle-free. We're glad he could make this aspect of moving into your new apartment easier. Your feedback is greatly appreciated!"
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Mitchell Dupre (duprebaaby)

March 12, 2025

5  out of  5
rating by Mitchell Dupre (duprebaaby)
"“Highly recommend John for anyone looking for life insurance. They were professional, knowledgeable, and took the time to understand my needs. The process was smooth, and they made everything easy to understand. Great experience overall!”"
We responded:
"Hi Mitchell, thank you for your wonderful review! We're delighted to hear that John provided you with professional and knowledgeable service, and that he took the time to understand your needs. It's great to know that the process was smooth and easy to understand. We appreciate your recommendation and are glad you had a great experience with us. Thanks again for choosing us for your life insurance needs! "
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Corrina Goldblatt

March 12, 2025

5  out of  5
rating by Corrina Goldblatt
"I had been searching for a reasonable insurance rate for hours but because my State has the highest rates in the country it seemed impossible but then I spoke to Kannon on the phone and he went above and beyond to help me. He reached out to several people to make sure I got the best rates and spoke to me like I was actually a human being. Really impressed! I dont usually leave reviews but this guy derserves a solid gold, one. Thanks again!"
We responded:
"Hi Corrina, thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Kannon was able to assist you in finding a reasonable insurance rate despite the challenges. Our team strives to provide exceptional service, and it's wonderful to know that Kannon went above and beyond to ensure you felt valued and supported. We'll be sure to pass along your compliments to him. Thanks again for your feedback and for choosing us! "
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joe fleming

March 10, 2025

5  out of  5
rating by joe fleming
"John got me the coverage I needed at a good price for my condo."
We responded:
"Hi Joe, thank you so much for your kind words! We're thrilled to hear that John was able to help you find the right coverage for your condo at a great price. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing us! "
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Danielle Sabathe

February 13, 2025

5  out of  5
rating by Danielle Sabathe
"John Robert was very helpful setting up my life insurance. He was knowledgeable and guided me through every step of the way to make the process simple and easy!"
We responded:
"Hi Danielle, thank you so much for your kind words! We're thrilled to hear that John Robert was able to assist you effectively with your life insurance setup. Our team strives to provide knowledgeable and supportive service, and it's wonderful to know that John guided you through the process smoothly. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help!"
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Doogalugus

February 7, 2025

5  out of  5
rating by Doogalugus
"Kannon was extremely professional and courteous while setting up my wife and I's auto policy. He is extremely knowledgable about the process and walked us through every step and option. He was able to save us a substantial amount on our policy while receiving better coverage! I would highly reccomend his services to anyone needing auto insurance coverage!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Kannon provided such professional and courteous service while setting up your auto policy. His knowledge and ability to guide you through every step and option are truly commendable. We're delighted that he could save you a substantial amount while offering better coverage. Your recommendation means a lot to us. Thank you for choosing our services! "
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Nancy Luketich

February 7, 2025

5  out of  5
rating by Nancy Luketich
"Francesca was very helpful in answering my questions. Great customer service ! Courteous and Professional."
We responded:
"Thank you for your kind words! We're delighted to hear that Francesca was helpful in answering your questions and provided great customer service. Her courteous and professional manner is something we take pride in. We appreciate your feedback and thank you for choosing us!"
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norma Rojas

February 7, 2025

5  out of  5
rating by norma Rojas
"excelente servio muy amable franshesca es una amor me a ayudado en cada una de mis dudas la recomiendo al 100 %"
We responded:
"Hi Norma, thank you for your fantastic review! We're thrilled to hear that you received excellent service and found Francesca to be so friendly and helpful. She truly is wonderful, and we're glad she could assist you with all your questions. Your recommendation means a lot to us. Thank you for choosing us! "
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Shelia Durham

February 6, 2025

5  out of  5
rating by Shelia Durham
"Customer services was excellent. Francesca was very nice and patient with us. I should say long suffering. We couldn't get the electronic signatures to work and we kept having to call Franchesca and never once did she seem exasperated. Thank you sweetheart. The insurance cost was reasonable as well. 😃"
We responded:
"Hello Shelia, thank you for your kind review! We're so pleased to hear that Francesca provided excellent customer service and was patient throughout the process. We understand how frustrating technical issues can be, and we're glad Francesca could assist you without any exasperation. It's wonderful to know you found our insurance costs reasonable as well. Thank you for choosing us! "
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Mandy Austin

February 5, 2025

5  out of  5
rating by Mandy Austin
"Staff very professional and friendly. Ms Courtney always explains insurance in simple terms and helps customer to understand EXACTLY what they are purchasing. They give you the max discounts allowed. Thank you Kimberly Bergeron Team! -Mandy Austin"
We responded:
"Hi Mandy, thank you for your wonderful review! We're delighted to hear that you found our staff professional and friendly. Courtney takes great pride in making sure our customers fully understand their insurance options, and it's fantastic to know she was able to help you. We're also glad you appreciated the discounts. Thank you for choosing the Kimberly Bergeron Team! "
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Nicole Wetwiski

February 4, 2025

5  out of  5
rating by Nicole Wetwiski
"Amazing experience! Informational, kind and helpful people. Kimberly and John are your go to for all of your insurance needs!"
We responded:
"Hi Nicole, thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with us. Kimberly and John are indeed fantastic, and we're glad they could assist you with your insurance needs. If you ever need anything else, please don't hesitate to reach out. We appreciate your support! "
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Mohanad HINDI

January 16, 2025

5  out of  5
rating by Mohanad HINDI
"Awesome customer service took care of my policy and gave me a good discount too"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you received awesome customer service and a good discount on your policy. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!"
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Marchelle Washington

January 15, 2025

5  out of  5
rating by Marchelle Washington
"Courtney did an awesome job helping me to get through my ordeal of home owners and car insurance. Thanks again Courtney"
We responded:
"Thank you for sharing your experience! We're so glad to hear that Courtney did an awesome job assisting you with your homeowners and car insurance needs. At Kimberly Bergeron State Farm in Metairie, we aim to provide exceptional service and support to all our customers. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing us! "
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Michael Pierre

January 14, 2025

5  out of  5
rating by Michael Pierre
"Very helpful and willing to explain and go over my coverage."
We responded:
"Hi Michael, thank you for your positive feedback! We're delighted to hear that you found our team very helpful and willing to explain your coverage in detail. At Kimberly Bergeron State Farm in Metairie, we prioritize making sure our customers fully understand their insurance policies. If you have any more questions or need further assistance, please feel free to reach out. We're always here to help! "
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Markitha Green

January 14, 2025

5  out of  5
rating by Markitha Green
"John Robert was excellent with helping us"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that John Robert provided you with excellent assistance. At Kimberly Bergeron State Farm in Metairie, we strive to offer top-notch service and support for all your insurance needs. If you have any further questions or need additional help, please don't hesitate to reach out. We're here for you!"
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Julia Zapata

January 9, 2025

5  out of  5
rating by Julia Zapata
"Franchesca . Muy amable al atenderme se toma su tiempo para explicarte todos los detalles y busca siempre que uno como cliente quede satisfecho con el servicio."
We responded:
"Hi Julia, thank you for your kind words! We're so pleased to hear that Franchesca provided you with such attentive and detailed service. It's wonderful to know that she takes the time to ensure our customers are fully satisfied. We'll be sure to share your feedback with her. Thanks again for your recommendation! "
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Trina Pye

December 17, 2024

5  out of  5
rating by Trina Pye
"Andrew was patient and very polite. He worked with me on the best rates. Thank you for your time and patience. I’m a State Farm girl now!!🤗 I also have an excellent review for Ms. Courtney…Awesome 🫡🥰"
We responded:
"And we are so happy to have you as a Kimberly Bergeron State Farm girl! Thank you for your business!"
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Wilmer Moreno

November 13, 2024

5  out of  5
rating by Wilmer Moreno
"I was paying more for a hospital income policy with Obamacare until Franchesca brought it up to me. State Farm also provided the same policy while allowing me to save money. She was friendly and provided me with great service. Definitely happy with this office!"
We responded:
"Hi Wilmer, Thank you for sharing your experience with us! We are so pleased to hear that Franchesca was able to help you find a more affordable hospital income policy. It’s wonderful to know that her friendly service and dedication made a positive impact on your experience. We strive to provide the best possible service and savings for our customers, and your feedback is a great reminder of why we do what we do. We’re thrilled to have you as a happy customer and look forward to continuing to serve you. "
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Cynthia Lamana

November 2, 2024

5  out of  5
rating by Cynthia Lamana
"My husband and I couldn’t be happier with the service provided by John Robert. We purchased car and trailer insurance from John and were very impressed with his knowledge, professionalism and courteous manner. He’s a great asset to your team and we won’t hesitate to call if we need anything further."
We responded:
"Hi Cynthia, thank you so much for your wonderful review! We’re thrilled to hear that you and your husband had such a positive experience with John Robert. His knowledge and professionalism are indeed qualities we value highly, and we’re glad they made a difference for you. John is a fantastic asset to our team, and your kind words will certainly be shared with him. If you need any further assistance, please don’t hesitate to reach out. We’re here to help!"
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Ryan Schimpf

October 17, 2024

5  out of  5
rating by Ryan Schimpf
"Kimberly and her team excellent! They are extremely knowledgeable and highly recommend!"
We responded:
"Hi Ryan, thank you so much for your wonderful feedback! We’re thrilled to hear our team provided you with excellent service and knowledgeable assistance. Your recommendation means a lot to us!"
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Olabode Agaja

October 3, 2024

5  out of  5
rating by Olabode Agaja
"John Robert was great today in helping me find the perfect auto policy for me and my family."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that John Robert was able to assist you in finding the perfect auto policy for you and your family. Providing excellent service and ensuring our customers have the right coverage is our top priority. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help!"