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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Sabathe

February 13, 2025

5  out of  5
rating by Danielle Sabathe
"John Robert was very helpful setting up my life insurance. He was knowledgeable and guided me through every step of the way to make the process simple and easy!"
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Doogalugus

February 7, 2025

5  out of  5
rating by Doogalugus
"Kannon was extremely professional and courteous while setting up my wife and I's auto policy. He is extremely knowledgable about the process and walked us through every step and option. He was able to save us a substantial amount on our policy while receiving better coverage! I would highly reccomend his services to anyone needing auto insurance coverage!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Kannon provided such professional and courteous service while setting up your auto policy. His knowledge and ability to guide you through every step and option are truly commendable. We're delighted that he could save you a substantial amount while offering better coverage. Your recommendation means a lot to us. Thank you for choosing our services! "
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Nancy Luketich

February 7, 2025

5  out of  5
rating by Nancy Luketich
"Francesca was very helpful in answering my questions. Great customer service ! Courteous and Professional."
We responded:
"Thank you for your kind words! We're delighted to hear that Francesca was helpful in answering your questions and provided great customer service. Her courteous and professional manner is something we take pride in. We appreciate your feedback and thank you for choosing us!"
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norma Rojas

February 7, 2025

5  out of  5
rating by norma Rojas
"excelente servio muy amable franshesca es una amor me a ayudado en cada una de mis dudas la recomiendo al 100 %"
We responded:
"Hi Norma, thank you for your fantastic review! We're thrilled to hear that you received excellent service and found Francesca to be so friendly and helpful. She truly is wonderful, and we're glad she could assist you with all your questions. Your recommendation means a lot to us. Thank you for choosing us! "
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Shelia Durham

February 6, 2025

5  out of  5
rating by Shelia Durham
"Customer services was excellent. Francesca was very nice and patient with us. I should say long suffering. We couldn't get the electronic signatures to work and we kept having to call Franchesca and never once did she seem exasperated. Thank you sweetheart. The insurance cost was reasonable as well. 😃"
We responded:
"Hello Shelia, thank you for your kind review! We're so pleased to hear that Francesca provided excellent customer service and was patient throughout the process. We understand how frustrating technical issues can be, and we're glad Francesca could assist you without any exasperation. It's wonderful to know you found our insurance costs reasonable as well. Thank you for choosing us! "
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Mandy Austin

February 5, 2025

5  out of  5
rating by Mandy Austin
"Staff very professional and friendly. Ms Courtney always explains insurance in simple terms and helps customer to understand EXACTLY what they are purchasing. They give you the max discounts allowed. Thank you Kimberly Bergeron Team! -Mandy Austin"
We responded:
"Hi Mandy, thank you for your wonderful review! We're delighted to hear that you found our staff professional and friendly. Courtney takes great pride in making sure our customers fully understand their insurance options, and it's fantastic to know she was able to help you. We're also glad you appreciated the discounts. Thank you for choosing the Kimberly Bergeron Team! "
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Nicole Wetwiski

February 4, 2025

5  out of  5
rating by Nicole Wetwiski
"Amazing experience! Informational, kind and helpful people. Kimberly and John are your go to for all of your insurance needs!"
We responded:
"Hi Nicole, thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with us. Kimberly and John are indeed fantastic, and we're glad they could assist you with your insurance needs. If you ever need anything else, please don't hesitate to reach out. We appreciate your support! "
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Mohanad HINDI

January 16, 2025

5  out of  5
rating by Mohanad HINDI
"Awesome customer service took care of my policy and gave me a good discount too"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you received awesome customer service and a good discount on your policy. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!"
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Marchelle Washington

January 15, 2025

5  out of  5
rating by Marchelle Washington
"Courtney did an awesome job helping me to get through my ordeal of home owners and car insurance. Thanks again Courtney"
We responded:
"Thank you for sharing your experience! We're so glad to hear that Courtney did an awesome job assisting you with your homeowners and car insurance needs. At Kimberly Bergeron State Farm in Metairie, we aim to provide exceptional service and support to all our customers. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing us! "
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Michael Pierre

January 14, 2025

5  out of  5
rating by Michael Pierre
"Very helpful and willing to explain and go over my coverage."
We responded:
"Hi Michael, thank you for your positive feedback! We're delighted to hear that you found our team very helpful and willing to explain your coverage in detail. At Kimberly Bergeron State Farm in Metairie, we prioritize making sure our customers fully understand their insurance policies. If you have any more questions or need further assistance, please feel free to reach out. We're always here to help! "
Profile photo of Markitha Green

Markitha Green

January 14, 2025

5  out of  5
rating by Markitha Green
"John Robert was excellent with helping us"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that John Robert provided you with excellent assistance. At Kimberly Bergeron State Farm in Metairie, we strive to offer top-notch service and support for all your insurance needs. If you have any further questions or need additional help, please don't hesitate to reach out. We're here for you!"
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Julia Zapata

January 9, 2025

5  out of  5
rating by Julia Zapata
"Franchesca . Muy amable al atenderme se toma su tiempo para explicarte todos los detalles y busca siempre que uno como cliente quede satisfecho con el servicio."
We responded:
"Hi Julia, thank you for your kind words! We're so pleased to hear that Franchesca provided you with such attentive and detailed service. It's wonderful to know that she takes the time to ensure our customers are fully satisfied. We'll be sure to share your feedback with her. Thanks again for your recommendation! "
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Trina Pye

December 17, 2024

5  out of  5
rating by Trina Pye
"Andrew was patient and very polite. He worked with me on the best rates. Thank you for your time and patience. I’m a State Farm girl now!!🤗 I also have an excellent review for Ms. Courtney…Awesome 🫡🥰"
We responded:
"And we are so happy to have you as a Kimberly Bergeron State Farm girl! Thank you for your business!"
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Wilmer Moreno

November 13, 2024

5  out of  5
rating by Wilmer Moreno
"I was paying more for a hospital income policy with Obamacare until Franchesca brought it up to me. State Farm also provided the same policy while allowing me to save money. She was friendly and provided me with great service. Definitely happy with this office!"
We responded:
"Hi Wilmer, Thank you for sharing your experience with us! We are so pleased to hear that Franchesca was able to help you find a more affordable hospital income policy. It’s wonderful to know that her friendly service and dedication made a positive impact on your experience. We strive to provide the best possible service and savings for our customers, and your feedback is a great reminder of why we do what we do. We’re thrilled to have you as a happy customer and look forward to continuing to serve you. "
Profile photo of Cynthia Lamana

Cynthia Lamana

November 2, 2024

5  out of  5
rating by Cynthia Lamana
"My husband and I couldn’t be happier with the service provided by John Robert. We purchased car and trailer insurance from John and were very impressed with his knowledge, professionalism and courteous manner. He’s a great asset to your team and we won’t hesitate to call if we need anything further."
We responded:
"Hi Cynthia, thank you so much for your wonderful review! We’re thrilled to hear that you and your husband had such a positive experience with John Robert. His knowledge and professionalism are indeed qualities we value highly, and we’re glad they made a difference for you. John is a fantastic asset to our team, and your kind words will certainly be shared with him. If you need any further assistance, please don’t hesitate to reach out. We’re here to help!"
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Ryan Schimpf

October 17, 2024

5  out of  5
rating by Ryan Schimpf
"Kimberly and her team excellent! They are extremely knowledgeable and highly recommend!"
We responded:
"Hi Ryan, thank you so much for your wonderful feedback! We’re thrilled to hear our team provided you with excellent service and knowledgeable assistance. Your recommendation means a lot to us!"
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Olabode Agaja

October 3, 2024

5  out of  5
rating by Olabode Agaja
"John Robert was great today in helping me find the perfect auto policy for me and my family."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that John Robert was able to assist you in finding the perfect auto policy for you and your family. Providing excellent service and ensuring our customers have the right coverage is our top priority. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help!"
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John Stallard

September 11, 2024

5  out of  5
rating by John Stallard
"Kannon helped me secure a new policy and saved me a ton of money when I switched from my previous insurance provider. If you need any insurance related help call these guys and ask for Kannon."
We responded:
"Hi John, thank you so much for your kind words! We’re thrilled to hear that Kannon was able to help you secure a new policy and save money. Your recommendation means a lot to us. If you ever need any further assistance, don’t hesitate to reach out. We’re always here to help!"
Profile photo of John Paul Beter

John Paul Beter

August 18, 2024

5  out of  5
rating by John Paul Beter
"Kannon Otillio was great to work with like a good neighbor. He helped me save a bunch on car insurance. Highly recommend him for all your insurance needs"
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that Kannon Otillio provided you with excellent service and helped you save significantly on car insurance. Your recommendation means a lot to us. If you need any further assistance, please don’t hesitate to reach out. We’re here to help with all your insurance needs!"
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Brae Prejean

August 9, 2024

5  out of  5
rating by Brae Prejean
"Kannon O went above and beyond for me. He never gave up on me, even after the numerous times we played phone tag. He was able to find me pretty much the same coverage for almost $100 cheaper. I’m so thankful that he took the time to help me!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Kannon O. went above and beyond to assist you, even through the challenges of phone tag. It’s fantastic that he was able to find you similar coverage for nearly $100 less. Your satisfaction is our priority, and we’re grateful for your kind words. If you need any further assistance, please don’t hesitate to reach out. We’re here to help!"
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Kederick Stamps

August 6, 2024

5  out of  5
rating by Kederick Stamps
"I had the pleasure of working with KELLY RANKINS to obtain insurance coverage. She was real insightful… explained everything thouroughly and got me the best coverage possible with a reasonable monthly rate! If you in need of insurance coverage I highly recommend State Farm and That you work With KELY RANKINS"
We responded:
"Thank you for your fantastic review! We’re delighted to hear that Kelly Rankins provided you with insightful and thorough service, helping you secure the best coverage at a reasonable monthly rate. Your recommendation means a lot to us. If you need any further assistance, please don’t hesitate to reach out. We’re here to help and look forward to serving you again!"
Profile photo of Harris Schwing

Harris Schwing

July 19, 2024

5  out of  5
rating by Harris Schwing
"Kannon O. is hands down the best I have ever dealt with. Since we started the transition process of Insurances, he was on top of it from the go! Anything I needed, he had right away and did not mess around. He is very caring of his customers. This is the person you want to deal with on a daily basis!"
We responded:
"Thank you so much for your glowing review! We’re thrilled to hear that Kannon O. provided you with exceptional service throughout your insurance transition process. It’s wonderful to know that he was attentive and efficient in meeting your needs. We truly value his dedication to our customers. If you need any further assistance, please don’t hesitate to reach out. We’re here to help and look forward to serving you again!"
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Cheilhan Parnell

July 19, 2024

5  out of  5
rating by Cheilhan Parnell
"Mr. John Robert’s is very determined to get the insurance you need, whether it’s home, life or auto. I really appreciate the time he spent working up a great quote for me to save for my family. Thank you!!"
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that Mr. John Roberts was able to assist you with your insurance needs, whether it’s home, life, or auto. It’s great to know that he took the time to work up a great quote for you and your family. Your satisfaction is our top priority, and we’re here to help whenever you need us. Thanks again for choosing our office!"
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jettriggs

July 3, 2024

5  out of  5
rating by jettriggs
"Ryan Schwing took great care of me! Thank you!"
We responded:
"Thank you for your kind words! We’re thrilled to hear that Ryan Schwing took great care of you. Your satisfaction is our top priority, and we’re glad we could assist you. If you need any further help or have any questions, please don’t hesitate to reach out. We look forward to serving you again in the future!"
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angelle hall

July 2, 2024

5  out of  5
rating by angelle hall
"Andrew was very pleasant and answered all of my questions. I also spoke to john robert for life insurance he was very nice and helped a lot."
We responded:
"Thank you!!"